How Privacy Works With DANA and QRIS
We collect account details when you create a login, complete phone verification and contact us about access. During a DANA, OVO, GoPay or QRIS transaction, we use the payment reference, amount, status and related account details to match the request and resolve a receipt question; we
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do not need your wallet password. Bank transfer and virtual account records can include a reference connected to BCA, BRI, Mandiri or BNI. Device, browser and security-event data help us detect repeated login attempts or an unusual sign-in path. We keep these records only for the
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period needed for account services, dispute handling, security checks and legal duties. Where local law permits, you may request access, correction or deletion through our contact path. Some requests can be limited when a record must be retained for a valid legal or security reason.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.